Shelter
A bed tonight.
A plan tomorrow.
Shelter connects families, case workers, and school counselors to emergency housing before sunrise. One call reaches a team that has done this a thousand times.
Call the intake line
Four people. One night.
A family off the street.
Every call you make passes through a relay of specialists who have handled this exact situation. Here is who answers, and what they do next.
Denise Okafor
Intake Coordinator
"When you call, I answer. I find out what you need in the first two minutes so we don't waste the next two hours."
Denise triages every incoming call — hospital discharges, school referrals, direct family calls — and opens a placement ticket within minutes.
Marcus Thibodeau
Housing Navigator
"I know which landlords pick up at midnight and which shelters have a cot available. That list took me four years to build."
Marcus searches the live availability network across 47 partner properties and negotiates emergency placements in real time.
Priya Venkataraman
Landlord Liaison
"I've built trust with property owners over five years. They know when I call, the family is vetted and the paperwork is ready."
Priya manages the 200+ landlord relationships that make same-night placement possible, handling lease paperwork and deposit guarantees.
James Whitfield
Follow-Up Specialist
"Getting housed is night one. I make sure it sticks — 7-day check-in, 30-day visit, 90-day stability review."
James tracks every placed family through a 90-day stability window, connecting them to rental assistance, schools, and employment services.
The quiet receipt of what we do.
Every number here is a family that called, got through, and woke up somewhere safe.
families placed
this month
average time
call to placement
stable at 90 days
of placed families
"I called at 1 a.m. from a hospital parking lot. By 4 a.m. my kids were asleep in an actual bed. I don't know how to explain what that felt like."
Someone is at this number
right now.
You don't need paperwork, a referral code, or the right words. You need to call. We'll take it from there.
Confidential
No information shared without consent
Any situation
Family, individual, or group placement
No dead ends
If we're full, we find who isn't